Terrible experience. "City" view of the brick wall of the hotel's car park and cigarette butt filled gutters of overpass. Room stuffy and airconditioning so loud. Shower broken! No water pressue, too hot, too cold, don't even try conditioning unless you want to wear it all day, had to hold the shower head up with one hand because that's broken too! Black foul smelling fungus where pole in shower is broken. Worst shower EVER! So very disappointing for a "luxury" hotel. Not my definition of luxurious. Staff let down by room - they were very good. Luckily Glenelg beautiful, ESCA restaurant SUPERB. However, bad view, no sleep, awful shower - we just wanted to escape the next morning and never go back! I'm told you get better if you go Ocean View and up, but we thought the city would be a nice view - don't make our mistake!