We had to wait 2 1/2 hours until our room was ready and were informed (wrongly) that we had been given a free upgrade. Bathroom WHB was cracked and a hair in a corner of the toilet remained there the whole of our stay. Bathrobes were supplied on the first day but not thereafter - housekeeping generally was hit and miss. Newspapers were not delivered every day.
However, the beds were very comfortable and room (premier strip view) was a reasonable size. The lobby was a quiet haven compared to other hotels and the private lift was quick. Valet staff were courteous.
All in all, not what I expected from a luxury hotel. Better value to be found elsewhere.